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Technical Parts Support Coordinator

Who are we?

At Hyundai Construction Equipment Europe (HCEE), we deal with the sales, marketing and service of Construction Equipment and Material Handling equipment in Europe.

We have over 100 dealers in 30 countries in Europe, selling our world class equipment and parts to clients.

In our headquarters we strive to offer an excellent service to all stakeholders and to do so, we are constantly looking for motivated new colleagues to join our team.


Do you have what it takes?

At the moment we are looking for a motivated high potential to join our Parts Department as a Parts Support Coordinator.

What can you expect from this challenging job?
  • You provide adequate and timely solutions to dealer requests.
  • You follow up on parts warranty issues.
  • You communicate with dealers on a daily basis regarding technical, supply and other issues.
  • You act as a helpdesk for our dealers regarding our systems.
  • You deal with return requests (RGA).
  • You act as a back up when your colleagues are absent.
  • You implement, revise and keep the parts web page up to date.
  • You are responsible for the weekly reporting on the back-order status to the dealers.
  • You complete the database during each call/ email in order to gather statistics.
Are you the new colleague we are looking for?
  • You have a bachelor’s degree in a technical field, combined with experience in a technical customer service environment.
  • You have a strong interest for and experience in technical products, preferably in the construction equipment, material handling, mining or other related industries.
  • You have a very good knowledge of English and French (spoken and written). Any other European language is an asset.
  • You can work well with MS Office and ERP systems.
What’s in it for you?

You get the opportunity to work at one of the world’s leading machine manufacturers. You will work on an international level, in a motivated, passionate team located in our brand new Headquarters in Tessenderlo.

We offer you an attractive salary package including extra-legal benefits.

Interested in this position?

Fill in our application form and we will contact you soon!